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Noticeboard

Notice to Close

For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday 11th August 2020 .  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 12th August 2020.
Whilst we hope you will agree that there is already a high standard of patient care in Thurrock we are committed to further improving Primary Care services.  Supporting protected learning time for GPs and Practice Staff will assist us in doing this.

IMPORTANT MESSAGE RE: CORONAVIRUS

We have put the following measures in place in order to help limit the spread of COVID-19 and provide a safer environment for patients and staff.

 

1    Attend the surgery only when you have been told to, ie for an appointment, to collect sample bottles or other information.  The majority of information can be emailed or posted to you.

2    Repeat prescriptions can be requested online (contact Reception to be set up for this).  Alternatively order through your regular pharmacy or drop your written request through our letterbox.  Please note you will no longer be able to write your request at the surgery.

3    Appointments must be requested by telephone or via the online triage tool (DoctorLink).  Please do not come to the surgery in person to book an appointment.  We are aiming to provide additional telephone support.

4    All appointments will be by telephone unless you are told otherwise.

5    If you are asked to come to the surgery for an appointment please wait in your car until your appointment time.  This is to limit the number of people in the waiting room at any one time.  

6    Do not bring friends or other family members with you unless essential, ie to accompany children or elderly etc.

7    Consultations are limited to a maximum of 10 minutes.

8    Please wear a mask or face covering whenever you enter the building.

9    We will be operating a one way system within the surgery.  Please enter through the usual main entrance, you will be guided to the appropriate exit.

 

Thank you for your continued support and patience during these prolonged unprecedented times.

 

FROM 13TH JUNE: Repeat prescription forms will no longer be available in the practice, this is in an effort to help to prevent cross contamination on pens and paper.  Please complete online request and return to surgery via postbox or email us at chafford.prescriptions@nhs.net

Repeat Prescription Form

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TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

VOLUNTEERS WANTED FOR PATIENT GROUP

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

DOCTOR LINK

Our surgery is now using Doctorlink - this is an online guide that gives you 24/7 access to medical advice and NHS GP services (see home page for more details)

Test Results

Test ResultsWhen the doctor or practice nurse sends you for a test please ask them if you should make a follow-up appointment before you leave the surgery. Alternatively, results are available by telephoning the surgery, between 3.00pm and 4.00pm (12.00pm-1.00pm on Thursdays), three working days after the date on which you have the test taken.

Please note that some results such as for cervical smears, x-ray and general ultrasound will take longer to come back. To ensure confidentiality, results will only be given to the patient concerned. Please note that all tests are seen by the doctor before the result is given to the patient. In all cases, our staff are instructed not to give pregnancy test results over the telephone, therefore a routine appointment with the doctor should be made for when the result is back. When making an appointment to discuss a test result please arrange this with the doctor who sent you for the test in order to ensure continuity of care.

Samples

All samples should be handed into reception before 10.00am Monday to Friday. Please ensure that your sample is clearly labelled with your name and date of birth and it is in the appropriate container. Please do not cover the container with any form of wrapping or sellotape.

Blood Tests

Blood tests can be undertaken at a number of sites, details of which are available at reception. Or you can now book a blood test appointment online - click here for more detatils.

Cervical Smear Tests

Cancer of the cervix can be prevented and all female patients between 25 and 64 years of age are advised to have regular smear tests. These tests are important because they can detect early signs of disease which is easily treated. A call and recall system is operated to remind you when your test is due. Please make an appointment with the practice nurse when appropriate. Click here for our contact details.

 
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