Noticeboard

Notice to Close

For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday 13th October 2020 .  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 14th October 2020.
Whilst we hope you will agree that there is already a high standard of patient care in Thurrock we are committed to further improving Primary Care services.  Supporting protected learning time for GPs and Practice Staff will assist us in doing this.

IMPORTANT MESSAGE RE: CORONAVIRUS

We have put the following measures in place in order to help limit the spread of COVID-19 and provide a safer environment for patients and staff.

 

1    Attend the surgery only when you have been told to, ie for an appointment, to collect sample bottles or other information.  The majority of information can be emailed or posted to you. Please do not attend with Registration documents - these can be emailed to us.

2    Repeat prescriptions can be requested online (contact Reception to be set up for this).  Alternatively order through your regular pharmacy or drop your written request through our letterbox.  Please note you will no longer be able to write your request at the surgery.

3    Appointments must be requested by telephone or via the online triage tool (E-consult).  Please do not come to the surgery in person to book an appointment.  We are aiming to provide additional telephone support.

4    All appointments will be by telephone unless you are told otherwise.

5    If you are asked to come to the surgery for an appointment please wait in your car until your appointment time.  This is to limit the number of people in the waiting room at any one time.  

6    Do not bring friends or other family members with you unless essential, ie to accompany children or elderly etc.

7    Consultations are limited to a maximum of 10 minutes.

8    Please wear a mask or face covering whenever you enter the building.

9    We will be operating a one way system within the surgery.  Please enter through the usual main entrance, you will be guided to the appropriate exit.

 

Thank you for your continued support and patience during these prolonged unprecedented times.

 

FROM 13TH JUNE: Repeat prescription forms will no longer be available in the practice, this is in an effort to help to prevent cross contamination on pens and paper.  Please complete online request and return to surgery via postbox or email us at chafford.prescriptions@nhs.net

Repeat Prescription Form

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TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

VOLUNTEERS WANTED FOR PATIENT GROUP

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

E-Consult

Our surgery is now using E-consult  - this is an online guide that gives you 24/7 access to medical advice and NHS GP services (see home page for more details)

National Data Opt-Out

Your Data Matters to the NHS. Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research
new treatments.


In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.


You can choose whether your confidential patient information is used for research and planning. 

 

National Data Opt-Out & Patients

 

Patients who can choose to set a national data opt-out

Anyone who has an NHS number and has registered for care or treatment with the NHS in England can set an opt out if they wish to, even if they don’t currently live in England.

 

Patient who can set an opt out choice for themselves

If the patient is aged 13 or over, they can set their own opt-out choice using the online service, the telephone service, the NHS App, or ‘print and post’, completing a form by hand and sending it in.

 

Patients who can set an opt-out choice on behalf of someone else

Someone can set an opt-out choice on behalf of a patient, by proxy, if:

 

  • they are the parent or legal guardian of the patient, who is a child aged 12 or under
  • they have a formal legal relationship with the patient, for example legal power of attorney or are a court-appointed deputy.

 

They can only do this using the ‘print and post’ service.

 

Changing an opt-out

An opt-out choice can be changed at any time by the patient or their proxy.

 

Using the online service

Patients can set their own opt-out choice by visiting www.nhs.uk/your-nhs-data-matters using any internet enabled device.  So that the service can confirm their identify, they will need to provide:

 

  • their NHS number, or their postcode ( as registered with the GP practice)
  • their mobile phone number or email address provided previously at a GP practice or other NHS service

 

The online service is available 24 hours a day, 7 days a week.

 

 

Using the NHS App

Patient who have registered for the NHS App using NHS login can set a national data opt-out using the app.

 

Using the telephone service

Patients can set their own opt-out choice by calling 0300 303 5678.

 

Calling this number should cost no more than calls to a normal landline number.

 

The telephone service is available 9am to 5pm, Monday to Friday, apart from on English bank or public holidays.

 

Using ‘print-and-post’

If a patient is unable to use the online or telephone service, or would prefer not to, they can complete a paper form and post it.

 

The form can be downloaded from www.nhs.uk/your-nhs-data-matters or requested by calling the telephone service on 0300 303 5678

 

Patients in prison or secure settings

There are special arrangements for patients in prison or other similar secure settings, known as detained and secure estates.  A health and care professional can help register a patient’s opt-out choice. See Guidance for detained and secure estates.

 

Confirmation

During the process of setting their opt-out choice, the patient can choose their preferred communication method:

 

  • email
  • SMS text
  • Letter

 

Once the process has been completed, the patient will receive a confirmation that their national data opt-out choice has been set.

 



 
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